SHIPPING & DELIVERY

Shipping Cost Average shipping & handling cost are below. *Shipping cost subject to change.

Below $35 $7.25   $150 to $200 $28.50   $500 to $600 $52.95
$35 to $65 $8.95   $200 to $250 $35.95   $600 to $700 $58.95
$65 to $ $85 $10.95   $250 to $300 $41.95   $700 to $800 $63.95
$85 to $100 $17.95   $300 to $400 $44.95   $800 to $900 $73.95
$100 to $150 $23.50   $400 to $500 $48.95   $900 to $5,000  9% of Merchandise 
               

Where do you ship?
Ino Interior can ship to street addresses in the continental U.S, Alaska, and Hawaii. Because most of products are shipped via FedEx, we cannot deliver to P.O. Boxes or APO/FPO addresses. Ino Interior not ship to U.S. Territories, including Puerto Rico and Guam.

How can I track my package?
We will send you an email notification when your package has shipped that will include tracking information. can also view the status of your order and obtain tracking information in the Orders section of My Account.

I'm missing items from my order
Since some items are shipped directly from the manufacturer and others are shipped to our warehouse first repackaging, your purchases may arrive in more than one package. Please view your order details to verify item(s) may have shipped separately by visiting the Orders section in My Account.

If I order more than one item, will they arrive in the same box?
Since some items are shipped directly from the manufacturer and others are shipped to our warehouse first repackaging, your purchases may arrive in more than one package. Please view your order details to verify item(s) may be shipping separately by visiting the Orders section in My Account.

Is sales tax charged on shipping and handling fees?
Ino Interior is obligated by law to collect sales tax on shipping and handling fees associated with a taxable
order shipped to a New York, Pennsylvania or California address.

Does furniture take longer to arrive?
Furniture orders often take longer to arrive due to the logistics of shipping larger pieces. In addition, most furniture
pieces are delivered by white glove services which need to make an appointment with you for in home delivery.

Does Ino Interior have a white-glove delivery service?
Ino Interior has relationships with white glove delivery services for furniture pieces. Extra fees do apply white glove delivery. We cannot change the method of shipment upon customer request as white glove will the product travels and arrives in safe condition.

I haven't been contacted to schedule furniture delivery
Furniture orders often take longer to arrive due to the logistics of shipping larger pieces. Once you receive shipping notification email, a shipping company representative will call you within two to three weeks to schedule delivery time.

How long will it take for my order to arrive?
You can check the Estimated Arrival Date for your items by visiting the Orders section in My Account. Once Orders tab in My Account, click on the order number and you will see the estimated arrival date for each item your order.

 

*NOT APPLICABLE TO FURNITURE DELIVERY

*PACKAGING CHARGE MAY APPLY

*PLEASE REQUEST WHITE GLOVE SHIPPING IF DESIRED

* SHIPMENTS MADE TO HAWAII & ALASKA REQUIRE AN ADDIIOTNAL COST.